Frontier Communications is getting sued by record labels for not disconnecting pirates

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Illustration by Grayson Blackmon / The Verge

Frontier Communications, an ISP that serves around 3 million subscribers, has been sued by Warner, Sony, and Universal’s record labels for allegedly not taking action against its users who pirate music (via Ars Technica).

The record labels allege in their complaint (PDF) that not only did Frontier fail to disconnect people who repeatedly pirated, but it even encouraged them by advertising the ability to “download 10 songs in 3.5 seconds” and profited from the result. The labels also allege that Frontier ignored its subscribers’ piracy so it could keep collecting subscription fees, saying that the ISP valued profit over legal responsibility.

Frontier denies wrongdoing, telling The Verge that it has terminated customers when copyright...

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