Ring adds new public way for agencies to request video clips in Neighbors app

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Ring Video Doorbell Pro 2 | Photo by Dan Seifert / The Verge

Ring is adjusting how public agencies such as police and fire departments are able to request video clips from Ring camera owners in its Neighbors app. Starting next week, agencies will only be able to request clips be sent to them through public posts that are viewable in the app’s main feed; they will no longer be able to send individuals specific requests for clips.

Ring says this new method provides greater transparency to what public agencies are requesting, as all requests will now be logged on the agency’s profile and reviewable by anyone using the app. Agencies will not be able to remove or delete the posts, according to Ring, though they can be marked as “resolved.” Ring says it limits video clips requests to “verified public...

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